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Product liability claims

A product that is made for consumers must be safe for its intended use. If a consumer is injured by a product, and the injury was not caused by any misuse of that product, the Consumer Protection Act 1987 states the consumer is legally entitled to make a compensation claim against the manufacturers or retailer responsible.

Thousands of successful product compensation claims are made every year by consumers injured as a result of faulty appliances. From skin damage caused by contaminated cosmetic products to burns from overheating hair dryers and straighteners, claims can be made for a variety of faulty products.

Although electrical equipment is the most common faulty product, consumers have also claimed compensation against toxic sofas that have caused skin irritations and broken bones from faulty home-gym equipment.

It is important to note that in order to make a successful product liability claim, your injury must have been sustained within the last three years*, and you should still have a copy of your receipt.

Making a product liability compensation claim
If your injury was the result of a defective product, then there is a very good chance you’ll be entitled to compensation, and our personal injury solicitors have the expertise to help you.

As specialist accident and injury solicitors, we can advise if you are entitled to make a product liability claim following your accident, and can also arrange any help and support you may need. From medical expenses to loss of earnings, we’re here to recover the costs of your accident, and get you the compensation you deserve for your suffering.

You can be safe in the knowledge that we will fight to protect your rights against any injury you have suffered.

To start your claim, call 0845 340 0509 or complete our online claim form. You can also view our personal injury calculator to see what compensation you could receive for your injury.   

*Some personal injury claims may have different limitation periods which our solicitors can advise you on.


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