FAQs

  FAQ's

Can I make a claim for my accident?
If you’ve suffered an injury as the result of an accident that wasn’t your fault, there are a number of factors to consider when looking to make a claim. Our legal team will discuss your accident circumstances with you, and by applying our legal knowledge and experience, will advise if you have a suitable case.  There are a number of different ways you can get in touch with us: you can start your claim online using our simple form, request a call back from one of our agents, download the Jigsaw Law App or call us directly on 0151 541 7555.

Will I have to pay anything towards my case?
Jigsaw Law operate on a no win no fee basis which means should we fail to win your case, you will not be charged for our service. However, should your claim be successful and we win your case, we will deduct up to 25% of your final compensation to cover our legal fees. If we are acting for you on this basis, we will have discussed this with you at the outset of your claim. There may be exceptions to this which your solicitor will discuss with you.

How much compensation will I receive for my injuries?
Levels of compensation vary a great deal from person to person as injuries affect us all differently. We understand that each case has unique circumstances, some people might recover fairly quickly whilst others may not.  There are also additional losses which you may need to be compensated for which can include, for example, loss of earnings. You can rest assured that we will work hard to make sure that you are fairly compensated as swiftly as possible, so you can put your life back together again.

My vehicle was badly damaged in an accident.
Can you arrange for it to be repaired?
As part of the Kindertons Group, Jigsaw Law can look to arrange for a qualified engineer to inspect your vehicle and make the necessary arrangements for your vehicle to be repaired. During this time we may also be able to arrange the use of a replacement hire vehicle so you will not be inconvenienced in any way.  We’ll then look to recover the cost of the inspection, repairs and hire vehicle from the insurers of the driver at fault.

What if the accident was my fault?
Unfortunately, if you were to blame for an accident, we would not be able to offer you legal assistance.

Will I need a medical?
To support your claim, a medical examination will need to be carried out in order to assess and record the injury you’ve sustained, and the level of pain and suffering that you’ve experienced. You will not be physically examined but will have a consultation with a medical professional who specialises in assessing personal injury.

How long will my injury claim take?
Each case is different. Some smaller claims with minimal injuries can be resolved in a matter of months but more complex cases can take longer.  Timescales will be dependent on a number of factors, such as the accident circumstances, the level of injuries sustained, medical reports and third party co-operation.  Your solicitor will give you advice on the settlement amount that you are offered.  It is important to remember that your symptoms may worsen over time and you’ll be unable to claim for this once you’ve agreed and accepted a full and final compensation figure.

Jigsaw Law aim to progress your claim as quickly and efficiently as possible whilst using our expertise to ensure you are fairly compensated.

I’ve had an accident at work but I’m worried about claiming against my employer
There are many different circumstances in which you could be injured in the workplace.  If you’ve sustained an injury within your workplace due to someone else’s negligence, then you are legally entitled to pursue a claim. Your employer cannot take any action against you for doing so and it’s important to remember you’ll not be claiming against your employer, or receiving compensation directly from them but rather from their insurer.  All employers are legally required to have insurance in place to cover accidents involving their employees.

Will I have to go to court?
This is highly unlikely.  Jigsaw Law settle the vast majority of our cases, attaining the compensation our clients deserve, without reaching court. However, if it is necessary to go to court, your solicitor will be on hand to guide you every step of the way.

If you’ve had an accident and want one of the UK’s leading personal injury legal firm’s to represent you, please contact us today.

By phone: 0151 541 7555
Email: enquiries@jigsawlaw.co.uk